Amendment requests and complaints are submitted and sent to the official email of the Study and Examinations Affairs Office no later than one week before the start of the study.

The complaints and suggestions service guide can be viewed

Requests and amendments are discussed and sent via the official email

A leave request is submitted no later than 30 days after the leave date and is approved by the direct manager of the employees and the Secretary-General approves and the leave balance is deducted after approval

A mission request is submitted no later than 2 days after the mission date and is approved by the direct manager of the employees and the Secretary-General approves

A request for a night shift is submitted to compensate the employee financially for work during the vacation or after working hours and is approved by the direct manager of the employees

A rest request is submitted to compensate the employee with rest days from work during the vacation or after working hours and is approved by the direct manager of the employees and the Secretary-General approves

A request for proof of attendance is submitted in the event that the employee forgets to sign in the fingerprint system upon arrival or departure no more than 4 times during the month and is approved by the direct manager of the employees and the Secretary-General approves

A purchase request is submitted for the items required for the department, unit or section and then begins Purchasing Department deals with the request through the system, where the request goes through the required approvals in the various stages: technical specifications, selection, offering, awarding and receipt

A request for an advance is submitted to purchase the required items for the department, unit or section, and then the Purchasing Department begins to deal with the request through the system, where the request goes through the required approvals in the various stages: technical specifications, selection, offering, awarding and receipt

The employee reviews the inventory statement and prints it electronically through the system

The employee requests the items in the required quantities from the warehouses, and the request goes through many approvals through the system until the disbursement is made from the warehouse and the status of the items in the warehouses is updated, as well as the inventory statement automatically